KANSYAVASTU EXPORTS PRIVATE LIMITED

Terms & Conditions

Effective Date:

1. About KansyaVastu

KANSYAVASTU EXPORTS PRIVATE LIMITED is an India-based company dealing in Brass, Bronze, Copper and related traditional metalware products for retail, wholesale and international markets.

2. Acceptance

By accessing the website, creating an account, submitting an enquiry or placing an order, you agree to these Terms & Conditions.

3. Website Eligibility

You must have the legal capacity to enter into a transaction under applicable law. If purchasing for a company or organisation, you confirm that you are authorised to do so.

4. Prohibited Use

• Use the website for unlawful purposes
• Attempt unauthorised access
• Introduce malicious code
• Interfere with website operation
• Submit false information
• Engage in fraudulent activity
• Copy website content without permission
• Reproduce product photographs without permission
• Misuse the KansyaVastu brand.

5. Product Information

We make reasonable efforts to ensure product information is accurate. Brass, Bronze and Copper products may naturally vary in colour, texture, patina, finish, weight, dimensions and shape. Minor variations may occur due to manufacturing, finishing or handcrafted processes and do not automatically constitute a defect.

6. Product Images

Product images are intended as visual representations. Actual appearance may vary due to lighting, photography, screen settings, natural metal characteristics and manufacturing variation.

7. Product Codes

Products may be identified by KansyaVastu product codes/SKUs, for example KV-BR-XXXX (Brass), KV-BZ-XXXX (Bronze) and KV-CP-XXXX (Copper).

8. Prices

Retail prices may change from time to time. Unless expressly stated otherwise, applicable taxes, shipping charges, customs duties, import taxes and other charges may be additional.

9. Product Availability

Products are subject to availability. If a product becomes unavailable after an order is placed, KansyaVastu may contact the customer regarding an alternative, revised delivery date or eligible refund.

10. Orders

Submitting an order constitutes a request to purchase. An order may be accepted after product availability, payment, shipping feasibility and any required verification are confirmed.

11. Cancellation by KansyaVastu

We may cancel or decline an order where a product is unavailable, there is a material pricing/product-description error, payment cannot be verified, fraud/misuse is suspected, delivery is not reasonably possible or legal/regulatory restrictions apply. Where appropriate, an eligible refund will be processed.

12. Payment

Retail payment methods will be displayed at checkout. Wholesale, export and OEM transactions may have separate payment terms in the applicable quotation or agreement.

13. Shipping

Domestic shipping is governed by the Shipping & Delivery Policy. International transactions are governed by the International Shipping & Export Policy.

14. Returns and Defect Resolution

General product returns and change-of-mind returns are not accepted. Genuine damage, leakage, manufacturing defects or incorrect-product issues may be considered for exchange or appropriate resolution subject to verification. Bulk, wholesale, export and OEM orders are generally non-returnable and are handled under their applicable commercial terms.

15. Intellectual Property

All KansyaVastu intellectual property, including its name, logo, tagline, product photographs, descriptions, graphics, videos, website design, catalogue content and original written content, is owned by or licensed to KansyaVastu. Unauthorised reproduction is prohibited.

16. Force Majeure

We shall not be responsible for delay or failure caused by circumstances beyond our reasonable control, including natural disasters, fire, flood, war, government action, strikes, transportation or port disruption, customs delays, technology failures or similar events.

17. Governing Law

These Terms shall be governed by applicable laws of India. Disputes shall be subject to competent courts having jurisdiction over the Company's registered office, subject to applicable law.

18. Changes

We may update these Terms from time to time. Updated Terms will be published on the website.

09. Wholesale & B2B Terms

Effective Date:

1. Wholesale Customers

KansyaVastu may supply wholesale products to retailers, wholesalers, importers, distributors, hotels, restaurants, HORECA businesses, corporate buyers, designers and other approved businesses.

2. Minimum Order Quantity

MOQ varies by product, material, finish, quantity, packaging, customisation and manufacturing requirements and will be stated in the quotation.

3. Wholesale Pricing

Pricing may depend on quantity, product, material, finish, customisation, packaging, destination, freight, taxes and Incoterm.

4. Quotations

A quotation may specify product code, description, quantity, unit price, total price, currency, MOQ, lead time, payment terms, shipping terms, Incoterm and quotation validity.

5. Quotation Validity

Unless otherwise stated, quotations are valid only for the period specified. Prices may be revised after expiry.

6. Payment

Payment terms will be stated in the quotation or sales agreement. New customers may be required to pay in advance or use another secured arrangement.

7. Production

Production/procurement may begin after order confirmation, specification approval where applicable and receipt of required payment.

8. Samples

Samples may be supplied subject to availability and applicable charges. Sample-charge treatment will be stated in the quotation.

9. Customisation

Custom products will be produced according to specifications approved by the buyer.

10. Changes

Changes after production or procurement begins may result in additional costs, revised MOQ or revised delivery date.

11. Cancellation and Returns

Wholesale/custom orders may not be cancellable after production or procurement has commenced. Bulk, wholesale and export orders are generally non-returnable. Genuine defects should be reported with an actual defect report and supporting evidence for commercial review.

12. Inspection

Pre-shipment inspection may be arranged where agreed in writing.

13. Export Orders

International wholesale orders are also subject to the International Shipping & Export Policy and applicable quotation/sales agreement.

14. Commercial Documents

Depending on the transaction, KansyaVastu may provide applicable invoices, packing lists and export documentation.

10. OEM & Private Label Terms

Effective Date:

1. OEM Services

KansyaVastu may provide product development, existing-product modification, custom dimensions, custom designs, custom finishes, engraving, branding, packaging and private-label production for eligible customers and products.

2. Customer Specifications

The customer is responsible for accurate product specifications, dimensions, drawings, designs, logos, artwork, packaging requirements, branding requirements and regulatory requirements communicated to KansyaVastu.

3. Customer Intellectual Property

The customer confirms that it has the necessary rights to provide any logo, trademark, brand, artwork, design, image or product specification supplied to KansyaVastu. The customer is responsible for claims arising from unauthorised third-party intellectual property supplied by the customer.

4. Product Development

KansyaVastu may develop samples, prototypes or modified products before mass production. Development requirements and charges will be agreed separately.

5. Samples and Approval

Where applicable, the customer will review dimensions, material, finish, colour, engraving, logo, packaging and other agreed specifications before mass production.

6. MOQ

OEM MOQ depends on product, material, design, manufacturing process, tooling, packaging and customisation and will be stated in the quotation.

7. Tooling and Development Charges

Additional charges may apply for product development, sampling, tooling, dies, moulds, engraving setup, prototypes and packaging development.

8. Production Lead Time

Production lead time generally begins after final specifications and artwork/branding are approved, sample approval is completed where applicable and required payment is received.

9. Changes After Approval

Changes after final approval may result in additional costs, development charges, revised production schedules and revised delivery dates.

10. Intellectual Property Ownership

Ownership of newly created designs, drawings, tooling, moulds, artwork, packaging designs and other intellectual property will be determined by the applicable OEM agreement. Payment for manufactured products does not automatically transfer intellectual-property ownership unless expressly agreed in writing.

11. Confidentiality

Where commercially required, KansyaVastu and the customer may enter into a separate Non-Disclosure Agreement (NDA).

12. Manufacturing Variation

Minor variations may occur during handcrafted or semi-handcrafted manufacturing. Exact industrial tolerances must be expressly agreed in writing before production.

13. Customer Approval

The customer is responsible for reviewing and approving final product specifications, sample, artwork, logo, packaging and labelling before mass production.

14. Customer-Supplied Materials

Where the customer supplies materials, artwork, packaging or other items, the customer is responsible for ensuring that such materials are lawful and suitable for their intended use.

15. Payment and Cancellation

Payment terms and cancellation conditions will be specified in the applicable OEM quotation or agreement. Once production, tooling or procurement has commenced, cancellation may result in charges for completed work and committed materials.

16. Final Commercial Agreement

For substantial OEM/private-label projects, these website terms should be supplemented by a written quotation, purchase order and/or dedicated OEM agreement setting out project-specific commercial terms.

Developer Implementation Instructions

Please publish each policy as a separate, mobile-responsive webpage and link them prominently from the website footer and relevant checkout/enquiry pages.

Recommended URLs

Footer Structure

CUSTOMER SUPPORT: Shipping & Delivery | Returns, Exchange & Defect Resolution | Cancellation | Warranty | FAQ

BUSINESS: Wholesale | International Shipping | OEM & Private Label

LEGAL: Privacy Policy | Terms & Conditions | Cookie Policy

Retail Checkout

Add an acceptance checkbox with clickable links: “I have read and agree to the Terms & Conditions, Privacy Policy, Shipping & Delivery Policy, and Returns, Exchange & Defect Resolution Policy.”

Important Retail Claim Notice

Bulk / Export Notice

Developer / Legal Checklist

• Replace all placeholders with verified company details.
• Do not publish an arbitrary return window, warranty duration or automatic refund promise unless approved by the company.
• Implement clickable policy links at checkout and enquiry forms.
• Ensure the cookie consent mechanism matches the website's actual cookies and applicable requirements.
• Ensure privacy notices accurately describe the actual payment gateway, analytics, CRM, hosting, WhatsApp/email and other third-party services used.
• Have the final policies reviewed by the company's legal adviser before publication.